Frequently Asked Questions
Everything you need to know about your Rosabella experience.
How can I track my order?
Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number and a link to monitor your package's progress.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Please contact our support team to initiate a return and receive a prepaid shipping label.
Do you offer international shipping?
Yes, Rosabella ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are your products ethically sourced?
Quality and integrity are our priorities. We work closely with certified suppliers to ensure that all Rosabella products are ethically manufactured and meet high-quality standards.
Can I change or cancel my order?
Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 2 hours of placement by contacting our customer service team.